Counter Timer — Support
Counter Timer counts how many times you repeat something during a time limit you set, and stacks your sessions up by day so you can compare them.
Contact
Send us an email and we'll reply as soon as we see it. If you add a screenshot of the screen where the problem happened, we can usually find the cause much faster.
Frequently asked
My records are gone
By default, records are stored only on your device. If you delete the app, they are deleted with it.
To keep your records when you change phones or reinstall the app, go to Settings → Sign in and sign in with Apple or Google to turn on backup. Sign in with the same account on the new phone and your records come back.
I can only make one counter
For free, you can make up to 1 counter. To keep several at once, buy Unlimited Counters one time. It's not a subscription — you pay once and that's it.
I changed phones and my purchase is gone
Tap Settings → Buy or Restore. As long as it's the same Apple Account, it comes back with nothing more to pay.
I want to delete my account
While signed in, tap Settings → Account → Delete account. Your account and the records backed up on the server are deleted together.
The records on your device stay — only the backup goes away, and the app returns to being signed out.
I want a refund
Payments made in the app are handled by the App Store. You can request a refund from Apple at reportaproblem.apple.com.
How do you handle my personal information?
Please see the Privacy Policy page.